Privacy and Personal Data Processing Policy

The owner of photosafari-travel.kz and the personal data operator is Individual Entrepreneur PHOTOSAFARI TRAVEL, Individual Identification Number (IIN) 740 214 301 729.
Address: Apartment 2, 104/31 Kazybek Bi Street, Almaty, 50 012, Republic of Kazakhstan. Email: info@photosafari-travel.kz. Telephone: +7 777 640 0440.
This Policy applies to the processing of personal data concerning website visitors, applicants and trip participants. Processing is governed by the laws of the Republic of Kazakhstan.

We process full names, contact details, correspondence and information about the selected tour to respond to enquiries, arrange bookings and organise trips.
Passport details are requested only to obtain access permits for territories, facilities and nature reserves. Before collecting them, we explain which details are required, the purpose of the disclosure and the recipient. Passport details are not required for a general enquiry.
Anyone providing another participant’s details must have the necessary authority and ensure that the participant is informed of this Policy. Children’s data must be provided by their legal representatives or persons authorised by them.

By selecting the consent checkbox and submitting a form, the user authorises the operator to collect, store, use, update, disclose to the recipients described in this Policy and delete the information provided for the stated purposes. Consent relates to the person whose full name is entered in the form and remains valid until the relevant processing purpose has been achieved.
Consent to process passport details is confirmed separately when those details are provided, with reference to this Policy and the disclosed transfer arrangements. We retain evidence of consent and information identifying the version accepted.
Visiting the website does not constitute consent to all forms of processing. Marketing messages are sent only with separate, voluntary consent. Users may unsubscribe through the link in a message or by contacting us by email.

Enquiries are processed using Tilda, Tilda CRM and email. Employees and technical service providers receive access only to the extent necessary for their tasks.
Where needed to organise a trip, information may be shared with providers of individual services and organisations issuing access permits. Working with foreign services and organisations may involve international data transfers. Before such a transfer, we identify the recipient, country and purpose and obtain consent where required by law.
Information submitted in enquiries and passport details are not published. Reviews and photographs from our business listings on 2GIS, Google and Yandex are displayed in accordance with the platforms' terms and the authors' rights.

The website uses technical cookies and analytics and advertising tools provided by Google, Yandex and Meta. These may process IP addresses, cookie identifiers, device information and pages visited. Embedded review services may also receive technical information.
Optional analytics and advertising tools are activated after the visitor gives consent. Preferences can be changed or consent withdrawn through the website’s cookie settings. Restrictions may affect certain external features.

We restrict access to personal data, protect its confidentiality and apply organisational and technical measures against unauthorised access, loss and alteration. Engaging technical service providers does not release us from our obligations as the operator.
Enquiry data is retained until the enquiry has been resolved, and trip data until the relevant obligations have been fulfilled. Records subject to mandatory retention requirements are kept for the applicable period. Data is deleted or anonymised when there is no longer a basis for processing it.
To request information about processing, correction or deletion of data, or to withdraw consent, email info@photosafari-travel.kz. We may request information necessary to verify your identity. Requests are handled within the statutory time limits. If processing must continue on a lawful basis, we will explain this.

The current version is published on this page. Changes do not automatically extend previously granted consent. We request renewed consent where necessary.